Resources For Community Members
These resources are shared to support working effectively in a multistakeholder environment.
Please share your ideas for other resources that would support Community Members to include on this page by emailing,
The Ombuds Office: [email protected]
The Ombuds: [email protected]
ICANN Community Anti-Harassment Policy
The Community Anti-Harassment Policy applies to all participants in the ICANN multistakeholder processes. It includes definition and examples of harassment. It details support available to raise a concern or make a complaint about harassment. Advice and guidance are always available from the ICANN Ombuds, whether someone wants to raise a complaint formally or not. It can be challenging to speak up and seek help; affected individuals can request the type of support with which they are most comfortable.
ICANN Expected Standards of Behavior
These standards detail the behavior expected of everyone who takes part in ICANN multistakeholder process, including Board, staff and community members.
ICANN Diversity and Inclusion Toolkit
This easy-to-use resource helps users explore the toolkit based on your needs. It offers practical guidance on attracting diverse community members, addressing specific diversity topics, and building personal understanding. The toolkit also links to additional online resources for deeper learning.
ICANN Learn
Online self-paced tutorials designed for people working in diverse community groups. These short courses cover helpful topics like communication, intercultural working, unconscious bias, and anti-harassment or conflict.
